With Pylon B2B companies can scale their Sales & Support on Slack and sync it with CRM

As Slack and other communication tools have become the standard, teams are looking to avoid emails for certain communication types. These could include updates, alerts, issues, or quick questions that require a yes or no answer. However, managing these communications via channels can become chaotic and isolated. That's where Pylon comes in. With Pylon, B2B companies can scale their Sales & Support on Slack and sync it with their CRM.

AI Enabled: Pylon uses AI to bundle and answer common questions, and automatically update the status.

Why this matters: While email is fast, cost-effective, and convenient, it has also become unmanageable. More companies are resorting to using Slack or Teams for B2B conversations. As more communication types move to the likes of Slack, it will soon also become unmanageable. That's where Pylon can help triage, automate, auto-broadcast, sync important data to and from CRM, and provide analytics.

Is it funded?: Pylon is a Y Combinator W23 batch startup and also raised $3.2 million in seed funding from General Catalyst, Horizon VC, and Comma Capital

Pylon - Scale your Customer Operations

Talk to your customers over Slack, Microsoft Teams, or Discord? Meet Pylon. We’ll help you scale your sales, success, and support processes over chat and integrate that data back into your existing systems.

Scale your Customer OperationsTeresa nestebyHead of Success Engineering at

Pricing and self-service are not yet available, but you can book a demo to learn more.